All About Being A Client Account Manager: Learn From The Professionals
We are proud to have two dedicated client account managers who handle the event logistics for clients at Wired Production Group. In today’s blog, we are thrilled to introduce you to Bruce Bingman. Since March 2017, Bruce has been an integral part of the team.
As the liaison between clients and AV engineers, Bruce has a wide range of tasks to handle on a daily basis. His daily tasks include meeting with clients to develop event production strategies, designing event concepts, and executing the details of events, including the labor and equipment necessary for the production, the timeline of events, and the wide variety of little things that come up as the event production comes to fruition. Bruce handles these daily tasks with charm.
Prior to Bruce joining our work family, Bruce worked for a church providing audio, lighting, and video services as an AV technician. Before that, Bruce worked for years at General Motors in various positions from video production to account management. His vast experience in the AV industry allows him to be dangerous — he knows a lot about many of the different aspects of what we do!
In his position as a Client Account Manager, Bruce spends his time in the office working with clients on the nitty gritty details of their shows and events. He offers equipment options and other creative solutions for our clients. He is genuine and looks at our clients’ perspectives when he offers solutions for their events and video productions. This outlook helps our clients’ productions come together with 100% success and helps our crew know exactly what they need to do for the event or video production from beginning to end.
Bruce is also an experienced musician with his preferred musical instrument being his upright bass. He began his musical career on the trombone and studied Jazz when he was in school. He currently plays the electric bass guitar in the regional classic rock cover band, New Trick. Bruce performs across the Midwest with his band on the weekends. In his free time, Bruce enjoys spending time on the patio with his wife of 23+ years, Marcia. Together, they care for their cat, create the most delicious dinner menus, follow local musicians in the area, travel to new places, and enjoy adult beverages along their way. Ask him for a recommendation on any type of whiskey or wine…he’s a wealth of knowledge!
Our Wired Production Group family is very lucky to have Bruce on our team. Thanks for all you do, Bruce!
Here’s what others have to say about Bruce…
“From day one, I’ve known Bruce as a helpful guy. He is friendly to everyone and takes pride in his work.” – Nicole Schroeder, Marketing Project Coordinator
“Bruce is 100% a team player. He is always ready to help.” – Amanda Snyder, Client Account Manager
“Bruce is nice!” – Billy Peifer, Operations Manager
“He’s a genuinely good guy. He’s caring towards all of our co-workers and our clients. He knows what to do to make our clients happy.” – Bandi Arp, Warehouse Associate / Truck Driver
“Our client account managers are awesome. Bruce is hard-working, and he is a great liaison between our staff and our clients. Bruce always does what it takes to get the job done, and he does whatever is needed to make sure our clients’ shows go off without a hitch! He is very passionate about what he does. He is very kind and a friend to everyone!” – Kim Klein, Office Manager
“Bruce is one of the most conscientious individuals I’ve had the pleasure to work with. If you’re ever lost and need directions, Bruce’s moral compass points straight North! He goes above and beyond providing customers with the best experience possible. He’s always eager to lend a hand in any given situation. I appreciate Bruce’s dedication to Wired Production Group and the clients we serve.” – Doug Netolicky, VP of Business Development
“Bruce embodies the essence of the phrase ‘team player’ and is always looking for ways to improve himself and look out for the best interests of the company. His background in the industry allows him to dip his feet into both the technical and the managerial worlds, giving him a unique perspective that allows him to interface well both externally with clients and internally with our technical team. He clearly cares a lot about our business, our people and our clients, and consistently commits himself to our values every day. Bruce has certainly become a key part of the team, and I look forward to continuing to watch him grow with the company.” – Aaron Wells, COO
“Bruce joined the Wired team back in 2017 as one of our Client Account Managers. He is ‘all-in’ all of the time and he always has the customer front of mind. From juggling multiple projects to filling in wherever he is needed, he is a true team player. He is a connoisseur of cigars, food, and drinks and this often leads to a conversation. He comes in every day with a warm greeting and a loyal dedication to the company. It is a pleasure to have him as a key part of the team. Thanks, Bruce, for all you do.” – Ron Rausch, President / CEO
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